Social Research Centre

Additional Child Care Subsidy evaluation

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Research Areas

Policy +
Politics

Project Status

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Intention
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Invitation
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Involvement
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Insights
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Impact

The Additional Child Care Subsidy (ACCS) (child wellbeing) is a payment available to vulnerable families to assist with meeting the cost of childcare. Parents and carers are eligible to receive ACCS (child wellbeing) where children are “at risk” of serious abuse and neglect. The SRC was engaged to evaluate the effectiveness of the current ACCS (child wellbeing) delivery model, particularly in relation to eligibility language and length of support.  

Partner

The research was conducted for the (then) Department of Education, Skills and Employment (DESE) by the Social Research Centre in collaboration with Ipsos Aboriginal and Torres Strait Islander Research Unit (ATSIRU). 

Aims + Outcomes

The aim of the project was to evaluate the effectiveness of the current ACCS (child wellbeing) delivery model, particularly in relation to eligibility language and length of support.  

The evaluation identified enablers and barriers to the effective implementation of the subsidy, informing the Department’s advice to Government about potential changes to ACCS (child wellbeing). 

  • ACCS (child wellbeing) was found to support many families in vulnerable circumstances to access child care with a range of benefits for both parents/carers and children 
  • Yet, the evaluation findings suggest that certificate length and eligibility language are barriers to engagement, with this more evident in marginalised cohorts and/or families facing additional complexities. 

Methods

The evaluation was conducted using a mixed methods approach using a range of data sources: 

  • Review of relevant documents 
  • Data provided by the Department 
  • Online survey of childcare workers which ran from May 4 to 25, 2022 (1019 respondents) 
  • Interviews and group discussions with: 
    • Indigenous and non-Indigenous parents/carers 
    • Indigenous and non-Indigenous child care workers (CCWs) 
    • Family Support Workers (FSWs) 
    • Child Safety Representatives (CCSR). 

Ipsos ATSIRU led the design and data collection with Indigenous participants to ensure a culturally safe approach. 

Insight

25%

Master project template 2: insight 1. 25% of … say that … this is a test.

20%

Master project template 2: Of those who were a part in activities, around 1 in 5 were representing their town, city or state.

1 in 10

Master project template: An upward trend in student interest in x,y,z and 1 in 10 students mentioned that this was a sample insight.

Impact

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Reports

Name of report

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Full Analysis Report

Exposure and the impact on attitudes of the 2019-20 Australian Bushfires

Full Analysis Report

Exposure and the impact on attitudes of the 2019-20 Australian Bushfires

Full Analysis Report

Exposure and the impact on attitudes of the 2019-20 Australian Bushfires

Full Analysis Report

Exposure and the impact on attitudes of the 2019-20 Australian Bushfires

Have you been contacted about participating in this study?

Who participates?

Master project template 2: who participates. Over 13,000 interviews will be undertaken across New South Wales in the coming months.

What are the benefits?

Master project template 2: benefits.  Your experience is valuable to us. Your response to the survey will contribute to the improvement of…

How does it work?

Master project template 2: how it works. You may have received a text message from 0481075514, or a phone call from 0290608424 or 0290608425 regarding this study.

How do we ensure privacy is protected?

Testing 2. The Social Research Centre complies with the Australian Privacy Principles. All personal contact information such as name, email and phone number is removed from the final data. Your responses will be de-identified, held in the strictest confidence and will not be disclosed to other organisations for marketing or research purposes. The responses of everyone who participates in this survey will be combined for analysis. Please see the SRC’s Privacy Policy.

FAQs

How will the information be used?

Participation is always voluntary, but your participation is important.

Why? Because it ensures representativeness and that results can be projected to the population.

How long will the survey take to complete?

Our staff may have contacted you as part of a research survey. We are a social research company, exempt from the Australian Do Not Call Register, meaning we may call telephone numbers listed on the Do Not Call Register to conduct opinion polling and standard questionnaire-based research. We are not telemarketers, we are not selling a product and we do not provide your name or contact information to any other parties. 

 

The phone numbers we dial are either:

  • Randomly generated by computer, using known telephone exchange prefixes
  • Randomly selected from available telephone directories
  • Provided to us by our clients.

Master template test 2

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Master template test 2

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Resources

Full Analysis Report (Population Health Test)

Full Analysis Report (Population Health Test)

Get in touch

Contact

Master project template 2

If you would like to speak to a member of the research team, you can call the Ministry of Health hotline on 1800 620 277. The hours of operation are 9:00 am – 5:00 pm Monday to Friday to speak to somebody. At other times, leave a message and someone will call back.