Our work opens up conversation around important issues at the centre of life in Australia and helps improve the lives of all Australians.
We initiate dialogues on crucial Australian matters, fostering positive change in the lives of its people.
By taking part in our research projects, you will offer essential insights that influence improved policies, creating a positive impact for Australia’s future.
Your involvement goes beyond simple participation – it contributes to the initiation of vital conversations surrounding key issues that lie at the heart of Australian society. By sharing your voice, you play an integral role in driving positive change and enhancing the well-being of every Australian.
We know your time is precious, but our work really does make a difference.
Enter the phone number that you were called by to verify or check our list of numbers.
We will never call with a private or unknown number.
As a sign of appreciation for participation in our research, a range of incentives are sometimes offered. The type of incentive offered is chosen by our clients, in consultation with our project team. We use two strategies for providing incentives:
Per person incentive
“Participating in the survey offers individuals the opportunity to contribute their valuable insights and shape impactful outcomes. Each person participating in the research receives an incentive.”
Incentive prize draw
“Engaging in the survey grants all participants the chance to enter a prize draw, adding an exciting incentive to share their perspectives.”
Why is it important that I participate?
Participation is always voluntary, but your participation is important.
Why? Because it ensures representativeness and that results can be projected to the population.
How did you get my number?
Our staff may have contacted you as part of a research survey. We are a social research company, exempt from the Australian Do Not Call Register. This means that we may call telephone numbers listed on the Do Not Call Register to conduct opinion polling and standard questionnaire-based research.
We are not telemarketers, we are not selling a product and we do not provide your name or contact information to any other parties.
The phone numbers we dial are either:
What happens to the information I provide?
The information you provide is used for research-only purposes. The information you provide is merged with that of other survey participants to form an aggregated view of perceptions, opinions and issues. This helps to inform the decision-making process of our clients.
Why do you collect personal information about me?
We collect information such as age and household composition as these are used to “categorise” survey participants for analysis and interpretation of the information collected.
We are not concerned with the identity of the person who provided the data but are looking for patterns across population groups (defined by age, gender, household type, etc).
Will I be re-contacted as a result of participating in a survey?
Your participation in the survey does not automatically entail further contact unless you choose to opt in for follow-up communication. We respect your preferences and ensure that your engagement level is entirely up to you.
We would only contact you again if:
Do my details go on to a database as a result of participating in one of your surveys?
We only contact people for research purposes.
The information we collect from you will never be used to contact you for a telemarketing type call, a follow up sales call, nor a call for donations.
Upon participating in our survey, your details are securely stored in our database for research purposes only. Your privacy is of the utmost importance, and your information will never be shared or used for any other purposes without your explicit consent.
Why don’t you leave a voice message?
Sometimes we don’t leave a message when we call to protect your privacy. If the survey contains sensitive questions about personal issues, we prefer to speak with you rather than leave a message that anyone in your household could hear.
Want to take part in future research projects? Register your interest to have your say and help shape Australia’s future.
We believe that the privacy of your information is of the utmost importance. Below you will find our privacy resources and additional links to privacy information.