Social Research Centre

National Survey of Community Satisfaction with Policing (NSCSP)

Have you been contacted about participating in this study?


Research Areas

Attitudes +
Values

Equity +
Justice

Project Status

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Intention
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Invitation
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Involvement
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Insights
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Impact

The National Survey of Community Satisfaction with Policing (NSCSP) is an annual survey commissioned by all Australian State and Territory Police.

Partner

Aims + Outcomes

The study aims to monitor levels of satisfaction with policing services and feelings of public safety. The results of the survey are used both by policing agencies and published annually in the Report on Government Services (ROGs).

Methods

The Social Research Centre conducts the NSCSP at regular intervals throughout the year. The qualifying respondent is the mobile phone owner aged 18 years or over.

Insight

25%

Master project template 2: insight 1. 25% of … say that … this is a test.

20%

Master project template 2: Of those who were a part in activities, around 1 in 5 were representing their town, city or state.

1 in 10

Master project template: An upward trend in student interest in x,y,z and 1 in 10 students mentioned that this was a sample insight.

Impact

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A hand-painted sign on grass.
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Reports

The relevant section of the Report can be downloaded from here:
To view relevant results, navigate to the bottom of the page and select ‘Police services data tables’.

Have you been contacted about participating in this study?

Who participates?

Master project template 2: who participates. Over 13,000 interviews will be undertaken across New South Wales in the coming months.

What are the benefits?

Master project template 2: benefits.  Your experience is valuable to us. Your response to the survey will contribute to the improvement of…

How does it work?

How do we ensure privacy is protected?

The Social Research Centre complies with the Australian Privacy Principles. All personal contact information such as name, email and phone number is removed from the final data. Your responses will be de-identified, held in the strictest confidence and will not be disclosed to other organisations for marketing or research purposes. The responses of everyone who participates in this survey will be combined for analysis. Please see the SRC’s Privacy Policy.

FAQs

How do I take part in the survey?

You will receive an SMS about the study and may be called to complete the survey over the phone. An Australian company that provides phone numbers for market and social research has supplied us with a list of mobile phone numbers. We find this is the best way to get a representative sample of people across Australia.

How long will the survey take?

The survey will only take around 10 minutes to complete.

Do I have to complete the survey?

The survey is entirely voluntary, but your participation is important to help better understand community attitudes around policing, safety and crime. If you agree to participate you are free to withdraw from the study at any time. If you don’t wish to participate you can let the Social Research Centre know by phoning 1800 023 040.

How is my privacy protected?

The Social Research Centre complies with the Australian Privacy Principles. All personal contact information such as name, email and phone number is removed from the final data. Your responses will be de-identified, held in the strictest confidence and will not be disclosed to other organisations for marketing or research purposes. The responses of everyone who participates in this survey will be combined for analysis. Please see the SRC’s Privacy Policy.

Resources

Full Analysis Report (Population Health Test)

Full Analysis Report (Population Health Test)

Get in touch

Further information?

If you have any questions about the survey, please contact the Social Research Centre on 1800 023 040.