Social Research Centre

Industry Skills Accelerator Micro-Credentials

Have you been contacted to participate?  

Research Areas

Education +
Knowledge

Project Status

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Intention
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Invitation
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Involvement
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Insights
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Impact

The Industry Skills Accelerator (ISA) micro-credential program is proudly supported by the NSW government and seeks to deliver small-scale packages of learning, or micro-credentials, that allow people to build knowledge, skills and experience in a particular subject area aligned to industry needs.

Partner

The ISA program is supported by the NSW Government. The Social Research Centre has been contracted to conduct evaluation surveys for the ISA program by the Western Parkland City Authority (WPCA).

Aims + Outcomes

The Industry Skills Accelerator (ISA) is being developed in partnership with industry, universities, vocational education, and training (VET) providers, and is supported by the NSW Government.

It delivers small-scale packages of learning, or micro-credentials, that allow people to build knowledge, skills and experience in a particular subject area aligned to employer needs. ISA micro-credentials aim to develop the skills needed for jobs in industries like advanced manufacturing, pharmaceutical manufacturing, freight and logistics, aerospace and defence, and agribusiness.

Surveys are being conducted with students and supervisors to evaluate the effectiveness of ISA micro-credentials.

Methods

We are conducting a range of surveys to assess the ISA program.

Learner Survey – this is a short 5-minute online survey conducted with students who recently completed an ISA micro-credential. The Learner Survey asks students if they were satisfied with the quality of the training and whether the skills and knowledge learned will be applied in the student’s work.

Supervisor Survey – we are contacting workplace managers and supervisors of NETM micro-credential students for a quick 2-minute online survey. The Supervisor Survey asks whether the training is useful in the workplace and seeks feedback on how courses could be improved to meet employer needs.

Insight

25%

Master project template 2: insight 1. 25% of … say that … this is a test.

20%

Master project template 2: Of those who were a part in activities, around 1 in 5 were representing their town, city or state.

1 in 10

Master project template: An upward trend in student interest in x,y,z and 1 in 10 students mentioned that this was a sample insight.

Impact

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Reports

Name of report

An extended report title text will go here.

Full Analysis Report

Exposure and the impact on attitudes of the 2019-20 Australian Bushfires

Full Analysis Report

Exposure and the impact on attitudes of the 2019-20 Australian Bushfires

Full Analysis Report

Exposure and the impact on attitudes of the 2019-20 Australian Bushfires

Full Analysis Report

Exposure and the impact on attitudes of the 2019-20 Australian Bushfires

Have you been contacted to participate?

Who participates?

Surveys are being conducted with students and supervisors to evaluate the effectiveness of ISA micro-credentials.

What are the benefits?

By participating in this research you will be able to provide critical feedback on micro-credential courses in New South Wales.

How does it work?

Participation in the ISA evaluation surveys is completely voluntary. The Learner survey is a short 5-minute online survey, and the Supervisor survey is a quick 2-minute online survey.

If you have been invited to a survey and would prefer not to participate, you can opt out using the instructions provided in the email or SMS message. Alternatively, you can opt out at any time via our ISA Survey Helpdesk by email ISA@srcentre.com.au or phone 1800 023 040 (a free call).

FAQs

How will the information be used?

Information collected through the surveys will be used to evaluate the effectiveness of the ISA micro-credential program. Findings will inform the design of future ISA micro-credentials to make sure the training is relevant to the needs of workers and that courses are filling skill gaps identified by industry.

More information on the ISA program is available on the WPCA website: https://www.wpca.sydney/our-work/industry-skills-accelerator/

How do I participate in the surveys?

Invitations to the online ISA evaluation surveys are being sent by email and SMS. 

The surveys can be completed online using any device with a web browser (desktop, phone, tablet, etc).

If you would like to complete online but don’t have your survey link, please contact our helpdesk for assistance on 1800 023 040 (a free call) or email ISA@srcentre.com.au.

Do I have to participate in the surveys?

No, you do not have to participate in the ISA evaluation surveys, they are completely voluntary. If you have been invited to a survey and would prefer not to participate, you can opt out using the instructions provided in the email or SMS message. Alternatively, you can opt out at any time via our ISA Survey Helpdesk by email ISA@srcentre.com.au or phone 1800 023 040 (a free call).

How do I ensure my privacy is protected?

The Social Research Centre complies with the Privacy Act 1988 (Cth) and the Privacy (Market and Social Research) Code 2021; and takes reasonable steps to protect any personal information from unauthorised access, use, disclosure, or loss. 

The Social Research Centre’s privacy policy provides instructions for access to and correcting personal information or making queries about privacy and personal information provided and is available at www.srcentre.com.au/privacy.

How did you get my contact information?

Learner Survey – if you recently completed an ISA micro-credential, your contact information would have been collected at the time of enrolment by the education provider, with consent to be contacted for the purpose of course evaluation. 

Supervisor Survey – if you have been contacted as a workplace supervisor or manager of a co-worker who undertook an ISA micro-credential, your details will have been provided by the co-worker you supervise or by a management/HR representative at your company.

What can I do if I would like further information about the survey?

If you have any questions about your participation in the survey, please contact our ISA Survey Helpdesk by email ISA@srcentre.com.au or phone 1800 023 040 (a free call).

How long will the survey take?

The Learner survey takes around 5-minutes, and the Supervisor survey takes around 2-minutes.

Resources

Full Analysis Report (Population Health Test)

Full Analysis Report (Population Health Test)

How do we ensure privacy is protected?

Testing 2. The Social Research Centre complies with the Australian Privacy Principles. All personal contact information such as name, email and phone number is removed from the final data. Your responses will be de-identified, held in the strictest confidence and will not be disclosed to other organisations for marketing or research purposes. The responses of everyone who participates in this survey will be combined for analysis. Please see the SRC’s Privacy Policy.

Get in touch

The Social Research Centre
1800 023 404
ISA@srcentre.com.au