Social Research Centre

Impact Evaluation of Carer Support Programs

Have you been contacted to participate?  

Research Areas

Attitudes +
Values

Identity +
Belonging

Policy +
Politics

Project Status

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Intention
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Invitation
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Involvement
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Insights
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Impact

The Department of Social Services has commissioned an evaluation of Australian Government carer support programs.

The evaluation includes 3 programs:

Partner

The Department of Social Services

 

 

Aims + Outcomes

The evaluation will assess what works well and what could be improved about support services for carers.

Methods

Your program service provider may send you an invitation, or one of the organisations conducting the evaluation may contact you directly. In most cases the invitation will be an email, but you could also receive a text message, letter, or phone call.

Most people will be invited to participate in late 2022 or early 2023.

Participating in the evaluation is voluntary and will not affect any government assistance, services or income support you receive.

Insight

25%

Master project template 2: insight 1. 25% of … say that … this is a test.

20%

Master project template 2: Of those who were a part in activities, around 1 in 5 were representing their town, city or state.

1 in 10

Master project template: An upward trend in student interest in x,y,z and 1 in 10 students mentioned that this was a sample insight.

Impact

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A hand-painted sign on grass.
Man smiling walking down stairs with blue reflective sunglasses on.

Reports

Evaluation Report 

The report will be published on the Department of Social Services website

Have you been contacted to participate?

Who participates?

You may receive an invitation to participate in a survey if you:

  • use Carer Gateway or Your Caring Way
  • receive a Young Carer Bursary
  • receive Carer Payment or Carer Allowance.

What are the benefits?

Your experience is valuable to us. Your response to the survey will help to assess what works well and what could be improved about support services for carers.

How does it work?

Your program service provider may send you an invitation, or one of the organisations conducting the evaluation may contact you directly. In most cases the invitation will be an email, but you could also receive a text message, letter, or phone call.

Most people will be invited to participate in late 2022 or early 2023.

Participating in the evaluation is voluntary and will not affect any government assistance, services or income support you receive.

FAQs

How will the information be used?

Participation is always voluntary, but your participation is important.

Why? Because it ensures representativeness and that results can be projected to the population.

How long will the survey take to complete?

Our staff may have contacted you as part of a research survey. We are a social research company, exempt from the Australian Do Not Call Register, meaning we may call telephone numbers listed on the Do Not Call Register to conduct opinion polling and standard questionnaire-based research. We are not telemarketers, we are not selling a product and we do not provide your name or contact information to any other parties. 

 

The phone numbers we dial are either:

  • Randomly generated by computer, using known telephone exchange prefixes
  • Randomly selected from available telephone directories
  • Provided to us by our clients.

Master template test 2

Sample text goes here.

Master template test 2

Sample text goes here.

Resources

Participant information sheet

Participant information sheet

Participant information sheet

Participant information sheet

Participant information sheet

Participant information sheet

How do we ensure privacy is protected?

The Social Research Centre complies with the Australian Privacy Principles. All personal contact information such as name, email and phone number is removed from the final data. Your responses will be de-identified, held in the strictest confidence and will not be disclosed to other organisations for marketing or research purposes. The responses of everyone who participates in this survey will be combined for analysis. Please see the SRC’s Privacy Policy.

Get in touch

Contact

Further questions 

If you would like to speak to a member of the research team, you can call the Ministry of Health hotline on 1800 620 277. The hours of operation are 9:00 am – 5:00 pm Monday to Friday to speak to somebody. At other times, leave a message and someone will call back.