Employer Satisfaction Survey

The Employer Satisfaction Survey (ESS) is one component of the Quality Indicators for Learning and Teaching (QILT) suite of surveys. The ESS provides the only national measure of the extent to which higher education institutions in Australia are meeting employer needs. The research is being conducted for the Australian Government Department of Education and Training by the Social Research Centre.

(Please click on the headings below to reveal further information.)

The Social Research Centre is commissioned as an agent of the Australian Government Department of Education and Training (the department) under the Higher Education Support Act 2003 to conduct the QILT suite of surveys.

The survey takes approximately 7 minutes, depending on your answers.

All supervisors are invited to participate in the ESS via email and/or telephone. We understand supervisors are busy, the survey can be completed at a time convenient to you, and you can complete at a later date if you’re unable to finish the survey in one sitting.

If you’d like to make an appointment to complete the survey, please call the Social Research Centre on 1800 055 818 (a free call).

The ESS provides the only national measure of the extent to which higher education institutions in Australia are meeting employer needs. Your experience as a supervisor of a recent graduate is valuable to us. The ESS helps the department understand the varied employment pathways graduates are taking after completing their study, and how these pathways are changing over time.

This survey also provides employers and industry with an opportunity to provide feedback and input into the ongoing improvement of higher education. Specifically, this survey gathers employer feedback on the extent to which students are being taught the right mix of generic and technical skills to be prepared for the workforce. The research aims to ensure that institutions are responsive to labour market and industry needs.

The ESS has three data collection periods beginning in the months of November, February, and May.

The ESS is undertaken on a systematic basis by asking employed graduates who participated in the Graduate Outcomes Survey (GOS), to provide the contact details of their supervisor for follow up.

A recent graduate of an Australian higher education institution nominated you as their work supervisor and they provided us with your contact details so we could invite you to participate.

The Social Research Centre complies with the Australian Privacy Principles. No direct identifying information (such as name or phone number) forms part of the final data. A unique identifying number is retained to ensure students are only contacted again as appropriate. Only aggregated data will appear on the QILT website.

For further information on our privacy policy, please see www.srcentre.com.au/research-participants#privacy.

If you have any questions about your participation in the survey or would like to make a time for an interviewer to call you, please call the Social Research Centre on 1800 055 818 (a free call). General information about the ESS can be found at www.qilt.edu.au/about-this-site/employer-satisfaction.