Employer Satisfaction Survey

The Employer Satisfaction Survey (ESS) is one component of the Quality Indicators for Learning and Teaching (QILT) suite of surveys. The ESS provides the only national measure of the extent to which higher education institutions in Australia are meeting employer needs. The research is being conducted for the Australian Government Department of Education by the Social Research Centre.

(Please click on the headings below to reveal further information.)

The Social Research Centre is commissioned as an agent of the Australian Government Department of Education (the department) under the Higher Education Support Act 2003 to conduct the QILT suite of surveys.

The survey takes approximately 7 minutes, depending on survey responses.

All supervisors are invited to participate in the ESS via email and/or telephone. We understand supervisors are busy, the survey can be completed at a time convenient to you, and you can complete at a later date if you’re unable to finish the survey in one sitting.

If you’d like to make an appointment to complete the survey, please call the Social Research Centre on 1800 055 818 (a free call).

The ESS provides the only national measure of the extent to which higher education institutions in Australia are meeting employer needs. Your experience as a supervisor of a recent graduate is valuable to us. The ESS helps the department understand the varied employment pathways graduates are taking after completing their study, and how these pathways are changing over time.

This survey also provides employers and industry with an opportunity to provide feedback and input into the ongoing improvement of higher education. Specifically, this survey gathers employer feedback on the extent to which students are being taught the right mix of generic and technical skills to be prepared for the workforce. The research aims to ensure that institutions are responsive to labour market and industry needs.

The Employer Satisfaction Survey is being conducted between November 2019 and August 2020.

We provide an extended survey period to allow supervisors time to participate at their convenience and accommodate the seasonal work requirements of many industries.

The ESS is undertaken on a systematic basis by asking employed graduates who participated in the Graduate Outcomes Survey (GOS), to provide the contact details of their supervisor for follow up.

The Social Research Centre complies with the Australian Privacy Principles. No direct identifying information (such as name or phone number) forms part of the final data. A unique identifying number is retained to ensure supervisors are only contacted again as appropriate. Only aggregated data will appear on the QILT website.

For further information on our privacy policy, please see www.srcentre.com.au/research-participants#privacy.

Our helpdesk for the Employer Satisfaction Survey is available to answer any further questions you may have.

They can be contacted via the details below.

General information about the Employer Satisfaction Survey including research reports from prior years is available at www.qilt.edu.au/ess.