Kituo cha Utafiti wa Jamii

Tahadhari ya Kibinafsi Utafiti wa Kuridhika kwa Mteja wa Victoria

Je, umewasiliana nawe ili kushiriki?  
Kishale cha bluu kinachoelekeza chini.

Maeneo ya Utafiti

Afya +
Ustawi

Hali ya Mradi

Mviringo mkubwa wa samawati dhabiti.
Intention
Mviringo mkubwa wa samawati dhabiti.
Mwaliko
Mviringo mkubwa wa samawati dhabiti.
Involvement
Mviringo mkubwa wa samawati dhabiti.
Insights
Mviringo mkubwa wa samawati dhabiti.
Impact

Personal Alert Victoria (PAV) is a service for frail, older people and people with disabilities who live alone or are alone for long periods, have fallen or are at risk of falling, or have conditions that put them at risk of medical emergencies. PAV responds to calls for assistance 24/7 and includes daily monitoring to enhance clients’ confidence and facilitate independent living. It relies on nominated contacts like family, friends, or neighbours.

This research is to ascertain client satisfaction and is valuable for continued service improvement.

 

Mshirika

Utafiti huu unafanywa kwa ajili ya Mount Eliza Personal Assistance Call Service (MePACS) na Kituo cha Utafiti wa Jamii.

Malengo + Matokeo

The specific objectives of this research are as follows:

  • measure clients and carers service experience and satisfaction with the PAV service in the period 1 April 2024 to 31 March 2025
  • identify the reasons for satisfaction / dissatisfaction
  • provide a report on the overall findings for Peninsula Health to submit to the Victorian Government Department of Health.

Mbinu

As part of this research, the Social Research Centre will be contacting PAV service clients, PAV response service clients and clients’ contacts. Participants will respond to questions over the phone in a process that will take a maximum of 14 minutes, depending on which of the three aforementioned subgroups they belong to.

 

Maarifa

25%

Kiolezo kikuu cha mradi 2: maarifa 1. 25% ya … sema kwamba … hili ni jaribio.

20%

Kiolezo cha 2 cha mradi mkuu: Kati ya wale ambao walishiriki katika shughuli, karibu 1 kati ya 5 walikuwa wakiwakilisha mji, jiji au jimbo lao.

1 kati ya 10

Kiolezo cha mradi mkuu: Mwelekeo wa juu wa maslahi ya wanafunzi katika x,y,z na 1 kati ya wanafunzi 10 ulitaja kuwa huu ulikuwa sampuli ya maarifa.

Impact

Mwanamume na mwanamke walio na tatoo wanakumbatiana kwenye ufuo wa mchanga.
Ishara iliyopigwa kwa mkono kwenye nyasi.
Mwanamume anayetabasamu akishuka ngazi akiwa amevaa miwani ya jua ya samawati.

Ripoti

Jina la ripoti

Nakala ya kichwa cha ripoti iliyopanuliwa itatumwa hapa.

Ripoti Kamili ya Uchambuzi

Mfichuo na athari kwa mitazamo ya Mioto ya Misitu ya Australia 2019-20

Ripoti Kamili ya Uchambuzi

Mfichuo na athari kwa mitazamo ya Mioto ya Misitu ya Australia 2019-20

Ripoti Kamili ya Uchambuzi

Mfichuo na athari kwa mitazamo ya Mioto ya Misitu ya Australia 2019-20

Ripoti Kamili ya Uchambuzi

Mfichuo na athari kwa mitazamo ya Mioto ya Misitu ya Australia 2019-20

Je, umewasiliana nawe ili kushiriki?

Nani anashiriki?

EliClients of the MePACS service—both registered and unregistered with PAV—and their carers.

Je, ni faida gani?

This survey will improve the quality of the PAV service and improve MePACS future customer service.

Je, inafanyaje kazi?

If you are a MePACS client or their carer, you will be given a call from the Social Research Centre to be asked about the service.

Je, tunahakikisha vipi faragha inalindwa?

Kituo cha Utafiti wa Kijamii kinazingatia Sheria ya Faragha ya 1988 (Cth) na Kanuni ya Faragha (Soko na Utafiti wa Kijamii) 2021; na huchukua hatua zinazofaa ili kulinda taarifa zozote za kibinafsi dhidi ya ufikiaji, matumizi, ufichuzi au upotevu ambao haujaidhinishwa.

Sera ya faragha ya Kituo cha Utafiti wa Kijamii hutoa maagizo ya kufikia na kusahihisha taarifa za kibinafsi au kuuliza maswali kuhusu faragha na taarifa za kibinafsi zinazotolewa na zinapatikana www.srcentre.com.au/privacy.

Your personal information is subject to privacy protection, details are in our collection statement at: https://srcentre.com.au/wp-content/uploads/2025/05/3315-PAV-CSS-Privacy-Statement.pdf

 

Wasiliana

Kituo cha Utafiti wa Jamii

1800 023 404

Maswali Yanayoulizwa Mara kwa Mara

Ulipataje maelezo yangu ya mawasiliano?

Your phone number was provided to us by MePACS.

Utafiti utachukua muda gani?

The Learner survey takes around 14 minutes if you are a client registered with PAV, 13 minutes if you are a client unregistered with PAV and 9 minutes if you are a carer.

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