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The Australian Internet Usage Survey
Research areas
Attitudes +
Values
Project status
The Australian Internet Usage Survey is a Swinburne and RMIT University project that has produced annual reports on the digital inclusion of Australians since 2016. The results are used by Australian governments and organisations to design programs to improve internet access, affordability and skills with the aim of ensuring all Australians can benefit from being online.
Partner
RMIT University and Swinburne University have contracted The Social Research Centre to conduct this survey. The project is funded by Telstra, but the results are for all Australians. This is not market research.
Aims + Outcomes
Master project template 2: Aims & outcomes
Methods
Master project template 2: methods
Insights
25%
Master project template 2: insight 1. 25% of … say that … this is a test.
20%
Master project template 2: Of those who were a part in activities, around 1 in 5 were representing their town, city or state.
1 in 10
Master project template: An upward trend in student interest in x,y,z and 1 in 10 students mentioned that this was a sample insight.
Impact
ABC
Who is hiring for those with disabilities?
ABC
Who is hiring for those with disabilities?
ABC
Who is hiring for those with disabilities?
Reports
Name of report
An extended report title text will go here.
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Have you been contacted to participate?
Who participates?
Master project template 2: who participates. Over 13,000 interviews will be undertaken across New South Wales in the coming months.
What are the benefits?
The survey provides the opportunity for you to share your experiences to help design programs to improve internet access, affordability and skills to ensure all Australians can benefit from being online.
It is vital that we hear from all types of internet users as well as people who don’t use the internet!
How does it work?
You can complete the survey online by scanning the QR code or going to http://www.srcentre.com.au/aius and entering the login code that was provided in your invitation letter.
If you would like to complete online but don’t have your login code, please contact our helpdesk for assistance on 1800 023 040 (a free call) or email aius@srcentre.com.au.
Alternatively, you may complete a paper copy of the questionnaire that will be mailed to you with a reply-paid envelope.
Resources
Participant information
How do we ensure privacy is protected?
The Social Research Centre complies with the Privacy Act 1988 (Cth) and the Privacy (Market and Social Research) Code 2021; and takes reasonable steps to protect any personal information from unauthorised access, use, disclosure or loss.
The Social Research Centre’s privacy policy provides instructions for access to and correcting personal information, or making queries about privacy and personal information provided and is available at www.srcentre.com.au/privacy.
If you wish to obtain more specific details on RMIT University’s and Swinburne University’s Privacy Policy, please visit their websites or call their numbers to obtain a copy:
- RMIT University: rmit.edu.au/about/governance-and-management/policies/privacy; (03) 9925 1161
- Swinburne University: swinburne.edu.au/privacy/; (03) 9214 5515
Get in touch
If you have any questions about your participation in the survey please call the Social Research Centre on 1800 023 040 (a free call) or email aius@srcentre.com.au.
If you have concerns about the ethical conduct of the study please contact Swinburne’s Research Ethics Officer: resethics@swin.edu.au; phone: (03) 9214 3845.
FAQs
How will the information be used?
Participation is always voluntary, but your participation is important.
Why? Because it ensures representativeness and that results can be projected to the population.
How long will the survey take to complete?
Our staff may have contacted you as part of a research survey. We are a social research company, exempt from the Australian Do Not Call Register, meaning we may call telephone numbers listed on the Do Not Call Register to conduct opinion polling and standard questionnaire-based research. We are not telemarketers, we are not selling a product and we do not provide your name or contact information to any other parties.
The phone numbers we dial are either:
- Randomly generated by computer, using known telephone exchange prefixes
- Randomly selected from available telephone directories
- Provided to us by our clients.
Is the survey compulsory?
The survey is entirely voluntary, but your participation is important to help design programs to improve internet access, affordability and skills to ensure all Australians can benefit from being online.
How did you get my address?
Your address was randomly selected from the Geocoded National Address File (G-NAF). The G-NAF is a database of all the physical addresses in Australia. The database is publicly available from contributors including the land agencies in each state and territory of Australia. You can find out more about the G-NAF at; geoscape.com.au/data/g-naf/.
General FAQs
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