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Quitline + NRT Pilot Project
Research areas
Health +
Wellbeing
Project status
This research involves 2 short follow-up surveys with people who received nicotine replacement therapy (NRT) through Quitline. The study explores quitting outcomes and participants’ experiences to help improve Quitline support for people who want to stop smoking or vaping.
Partner
This research is being conducted for Cancer Council Victoria (on behalf of the Victorian and South Australian Quitlines) by the Social Research Centre, with funding from the Victorian Department of Health and Preventive Health SA.
Aims + Outcomes
The study examines how helpful NRT was for people using Quitline to quit smoking and/or vaping. It looks at quit outcomes, participant experiences and satisfaction. Findings will help inform future improvements to Quitline services and NRT programs and support evidence-based service delivery.
Methods
Two web-based surveys sent at 6 weeks and 3 months after your Quitline call.
Insights
25%
Master project template 2: insight 1. 25% of … say that … this is a test.
20%
Master project template 2: Of those who were a part in activities, around 1 in 5 were representing their town, city or state.
1 in 10
Master project template: An upward trend in student interest in x,y,z and 1 in 10 students mentioned that this was a sample insight.
Impact
ABC
Who is hiring for those with disabilities?
ABC
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ABC
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Reports
Name of report
An extended report title text will go here.
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Have you been contacted to participate?
Who participates?
People who received NRT through Quitline and consented to be contacted for research may be invited to take part. Participation is voluntary and does not affect access to Quitline services or free NRT.
What are the benefits?
Your feedback will help the Victorian and South Australian Quitlines understand how effective NRT is when used alongside counselling support. The results may improve services for others wanting to quit. Participants receive a $20 reimbursement after each completed survey.
How does it work?
If eligible, you will receive an invitation to complete a web-based survey approximately six weeks and three months after your Quitline counsellor call. The first survey takes about 10 minutes and the second about 5 minutes. With your consent, responses may be linked (using a unique ID) to information previously collected by Quitline to better understand the support you received.
Resources
Full Analysis Report (Population Health Test)
Full Analysis Report (Population Health Test)
How do we ensure privacy is protected?
The Social Research Centre complies with the Privacy Act 1988 (Cth) and the Privacy (Market and Social Research) Code 2021; and takes reasonable steps to protect any personal information from unauthorised access, use, disclosure, or loss.
The Social Research Centre’s privacy policy provides instructions for access to and correcting personal information or making queries about privacy and personal information provided and is available at www.srcentre.com.au/privacy.
All information is kept confidential and securely stored. Survey responses are de-identified and reported in summary form so individuals cannot be identified. Participation is voluntary and you may stop at any time. The study has been approved by Cancer Council Victoria’s Human Research Ethics Committee (CCV-HREC/2509/20260203). The Social Research Centre complies with the Privacy Act 1988 (Cth) and the Privacy (Market and Social Research) Code 2021. Our privacy policy is available at https://srcentre.com.au/privacy-policy/.
Your information is subject to privacy protection, further details can be found in our Collection statement here.
Get in touch
The Social Research Centre
1800 023 404
quitlineinfo@srcentre.com.au
FAQs
How will the information be used?
The information collected will help the Victorian and South Australian Quitlines understand how helpful NRT was for people trying to quit smoking or vaping. With your consent, survey responses may be linked to information collected by Quitline counsellors using a unique ID. Findings will be reported in summary form and will not identify individual participants.
Do I have to take part?
No. Participation is completely voluntary. Whether or not you take part will not affect your access to Quitline services or free NRT. You may withdraw at any time. If you stop part-way through a survey, information already provided may still be used in de-identified form.
How long will the surveys take?
The first survey takes about 10 minutes to complete and the second takes about 5 minutes. Participants receive $20 after completing each survey.
General FAQs
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