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The Commonwealth Home Support Programme survey
Research areas
Health +
Wellbeing
Project status
The Social Research Centre has been contracted by the Australian National Audit Office (ANAO) to conduct the Commonwealth Home Support Programme survey.
The Commonwealth Home Support Programme is an Australian Government funded program that provides aged care services in people’s homes and community, such as cleaning, personal care, transport, meals, social activities, respite services, and home modifications
The survey is being conducted from 17 November – 7 December.
Partner
This research is being conducted for the Australian National Audit Office.
Aims + Outcomes
The purpose of this important survey is to provide an understanding of how well the Commonwealth Home Support Programme is meeting the needs of its participants, to help inform potential improvements to the Programme. The results of the survey will be used by the Australian National Audit Office (ANAO) in the audit report, which will be tabled in the Australian Parliament in 2026 and published on the ANAO’s website. Only combined and deidentified information will appear in the audit report.
More information about the performance audit can be found on the ANAO’s website at: Effectiveness of the Commonwealth Home Support Programme | Australian National Audit Office (ANAO)
Methods
Master project template 2: methods
Insights
25%
Master project template 2: insight 1. 25% of … say that … this is a test.
20%
Master project template 2: Of those who were a part in activities, around 1 in 5 were representing their town, city or state.
1 in 10
Master project template: An upward trend in student interest in x,y,z and 1 in 10 students mentioned that this was a sample insight.
Impact
ABC
Who is hiring for those with disabilities?
ABC
Who is hiring for those with disabilities?
ABC
Who is hiring for those with disabilities?
Reports
Name of report
An extended report title text will go here.
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Full Analysis Report
Exposure and the impact on attitudes of the 2019-20 Australian Bushfires
Have you been contacted to participate?
Who participates?
This survey is about the experiences of participants accessing services through the Commonwealth Home Support Programme.
What are the benefits?
The purpose of this important survey is to provide an understanding of how well the Commonwealth Home Support Programme is meeting the needs of its participants, to help inform potential improvements to the Programme. This survey will ask about your experiences and interactions with the services that you receive through the Programme. The results of the survey will be used by the Australian National Audit Office (ANAO) in the audit report, which will be tabled in the Australian Parliament in 2026 and published on the ANAO’s website.
How does it work?
Resources
How do we ensure privacy is protected?
The survey is voluntary and anonymous – you are free to withdraw at any time and can skip any question you would prefer not to answer.
The survey has been designed in a way that maintains your privacy. Your responses to the survey are confidential and will be kept anonymous in line with the Social Research Centre Privacy Policy. The Australian National Audit Office and the Department of Health, Disability and Ageing will not know who chooses to participate. Your choice to participate and survey responses will not impact your ongoing access to aged care services.
The ANAO will treat all information in accordance with strict confidentiality obligations under the Auditor-General Act 1997. The deidentified and aggregate (combined) survey results will be used for the purpose of the audit report only.
The Social Research Centre’s full Privacy Policy is available here.
Get in touch
FAQs
How will the information be used?
Participation is always voluntary, but your participation is important.
Why? Because it ensures representativeness and that results can be projected to the population.
How long will the survey take to complete?
Our staff may have contacted you as part of a research survey. We are a social research company, exempt from the Australian Do Not Call Register, meaning we may call telephone numbers listed on the Do Not Call Register to conduct opinion polling and standard questionnaire-based research. We are not telemarketers, we are not selling a product and we do not provide your name or contact information to any other parties.
The phone numbers we dial are either:
- Randomly generated by computer, using known telephone exchange prefixes
- Randomly selected from available telephone directories
- Provided to us by our clients.
Master template test 2
Sample text goes here.
Master template test 2
Sample text goes here.
General FAQs
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