Victorian Child Health and Wellbeing Survey (VCHWS) 2019

Client: Victorian Department of Education and Training

The Victorian Department of Education and Training has contracted the Social Research Centre to conduct the Victorian Child Health and Wellbeing Survey (VCHWS), from July to October 2019, on their behalf. VCHWS is important research into the health and wellbeing of Victorian children up to and including 12 years of age and collects valuable information about the health and wellbeing of children living in Victoria.

To assist in this research Victorian households will be randomly selected and invited to participate in a telephone interview to answer a number of health-related questions about your child’s and family’s health, including your own general and mental health.

The Department is also conducting a short survey with parents and carers of children aged 13 to 18 years about their opinions of the Victorian school system.

The Social Research Centre may contact you by:

  • Calling you from 0383834900 or 0383276000 to invite adults aged 18 years and over to participate in a telephone interview, or

  • Sending a text message from 0481071118 to invite you to participate in this study.

You do not have to answer any question if you feel uncomfortable doing so. The interview will take approximately twenty minutes and arrangements can be made for your participation at a convenient time.

The information collected in this study will be used by the Department of Education and Training and other government planners to improve the delivery and quality of services and initiatives for children living in your local area. Some findings from the survey will be published online, including in the annual State of Victoria’s Children reports (an outcomes-focused analysis on how Victorian Children and Young People are faring), that will be available to the public on the Department of Education and Training’s website once released.

Your participation is entirely voluntary. However, in order for us to collect accurate information, it is important that as many families as possible participate in this study. Please be assured that all information is treated in strict confidence. Your personal details will be deleted at the end of the interview and will not be passed onto any other agency. The information you provide will be used for planning purposes only.

If you have any queries about the study, or if you do not wish to be contacted by telephone, please call the study information line on 1800 930 936. Further information on the survey can be found at the Department’s website by clicking here

To organise a time to complete the survey at a time convenient to you, please call the SRC on 1800 023 040.

Thank you for your assistance, which will be extremely useful and help plan for the better delivery of services and initiatives for children and families in your local area.

Frequently asked questions

(Please click on the headings below to reveal further information.)

The Victorian Department of Education and Training is undertaking the survey and has contracted the Social Research Centre to conduct the survey on their behalf. The Department implements Victorian Government policy on early childhood services, school education and training and higher education services.

The survey will provide information on the health and wellbeing of Victorian children and their families. The information will be used to improve the delivery and quality of services and initiatives for children living in your local area.

The information collected is de-identified (names and other identifying information is removed). The responses are analysed and reported at statewide level (previous results can be viewed at www.education.vic.gov.au/about/research/pages/reportdatachildren.aspx). The responses inform the monitoring of health and wellbeing outcomes for children, and improvements to delivery and quality of services

Mobile telephone numbers have been provided by a commercial list provider. We find calling mobile phones means a more representative selection of people complete the survey. These lists include telephone numbers listed in the White Pages along with lists from other parties such as charities, telemarketing companies and other business entities.

The survey is entirely voluntary but your cooperation is important to ensure that all Victorian children are given the best start in life, which is a key priority of the Victorian Government. To do this effectively it is crucial to have access to timely information to enable productive and effective investment in services and initiatives for young children

If you want to confirm the bona fides of this study, the Department of Education and Training study information line on 1800 930 936.

(Hours are 10am – 5pm Monday to Friday to speak to somebody. At other times, leave a message and someone will respond on the next business day).

Sorry to have disturbed you, we randomly generate telephone numbers as we find this is the best way to select households that represent Victorian families with young children, but sometimes this means that we do contact households that don’t have children.

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