National General Community Survey

Client: Australian Institute of Family Studies

The Australian Institute of Familie Studies (AIFS) is conducting an important study about the wellbeing of older people in Australia, especially how they are treated by others, with people aged 18 to 64 years.

This research is being funded by the Australian Government Attorney-General’s Department. This research is the first of its kind in Australia, and will help understand issues around the wellbeing of older people in our communities and improve public health and safety.

(Please click on the headings below to reveal further information.)

AIFS has contracted the Social Research Centre to conduct the telephone interviews required for this survey. You may have received a phone call from 03 8580 2175 regarding this study.

This research is the first of its kind in Australia, and will help understand issues around the wellbeing of older people in our communities and improve public health and safety. By sharing your views and experiences, you will help support the development of government policy which can better address the needs of older people.

If your household is selected, trained interviewers will complete the survey with you by phone at a time convenient to you. You don’t need to prepare anything in advance. There are no right or wrong answers! The survey takes up 15 minutes to complete. Your participation is entirely voluntary. It is important, however, that we speak to as many people as possible to ensure the survey results accurately reflect the views and experiences of the community. Your participation is greatly valued and we hope you find the experience interesting.

If selected, you will be asked questions about your current circumstances, knowledge and awareness of issues facing older Australians, advanced planning, and assistance and help you provide to older people. When completing this telephone interview you can choose to skip any question you prefer not to answer (just let the interviewer know).

The data collected will be provided to the Australian Institute of Family Studies who will use this data for research purposes only and to write a research report for the Australian Government Attorney-General’s Department, to support the government’s policy development to better address the needs of older people.

The survey will take approximately 15 minutes to complete depending on your answers. Arrangements can be made for you to participate at any time that is convenient for you.

The survey is entirely voluntary, but your participation is important to ensure the survey results accurately reflect the views and experiences of the community. Your participation is greatly valued and we hope you find the experience interesting.

Only randomly-selected households and respondents will be eligible to participate in this survey. This ensures that the sample represents the Australian community.

After you complete a telephone interview, the data will be anonymised which means that no one will be able to identify you from your answers. Any personal information held by the Social Research Centre, such as your telephone number, will be destroyed after the project is completed. If you wish to withdraw from the survey or remove your answers, you can contact us at any point until we can no longer identify your responses.

This anonymised data will then be provided to the Australian Institute of Family Studies who will use this data for research purposes only and to write a research report for the Australian Government Attorney-General’s Department.

After this project is completed, the anonymised data will be securely kept at the Australian Data Archive at the Australian National University. This means that other research organisations or individuals may be able to access the data for future research after this project. However, no one will be able to identify you or your individual responses.

Your telephone number has been chosen at random from all possible telephone numbers in Australia. We find that this is the best way to obtain a representative sample of all Australian residents for our survey. Households with silent numbers are not in the White Pages but it is important that these people are included in the survey.

Your mobile number was randomly generated by computer. We’re calling on mobile phones as well as landlines so we can get a representative sample of people across Australia.

  • If you have any concerns about potential or actual elder abuse, please contact 1800 ELDERHelp (1800 353 374) to be redirected to the existing phone line service in your jurisdiction (free call).
  • If you or someone you know have experienced violence or sexual assault and require immediate or ongoing assistance, contact 1800 RESPECT (1800 737 732) to talk to a counsellor from the National Sexual Assault and Domestic Violence hotline.
  • For confidential support and information, contact Safe Steps’ 24/7 family violence response line on 1800 015 188 or the Men’s Referral Service on 1300 766 491.
  • If you are concerned for your safety or that of someone else, please contact the police in your local area, or call 000 for emergency assistance.
  • For a confidential discussion with an experienced counsellor you can call Lifeline on 13 11 14.

Further information?

Further information on the study can be found in the document below.

If you have any queries or concerns about the research, please contact the Social Research Centre on 1800 083 037 or by email helpdesk@srcentre.com.au.

This research has received ethical clearance from the AIFS’ Human Research Ethics Committee. If you have a concern relating to the project ethics, please contact the AIFS Ethics Committee Secretariat via ethics-secretariat@aifs.gov.au

Project Files