ACT General Health Survey

Client: ACT Health

The ACT General Health Survey is an annual telephone survey that collects information about the health, lifestyles and wellbeing of ACT residents. The survey is used to help ACT Health plan the provision of healthcare services such as hospitals and clinics across the territory and to let them know about current health issues.

(Please click on the headings below to reveal further information.)

ACT Health has contracted the Social Research Centre to conduct the telephone interviews required for this survey. You may have received a phone call from 03 8383 4900 or 03 8327 6000 regarding this study.

The survey will start on October 21st and will run over a seven-week period. The survey time may be extended if we haven’t reached our target to collect the health information of 2,000 adults in the ACT.

The survey is important because national health surveys tend to only include a small number of people from the ACT. The information collected will help ACT Health to better understand the specific health needs of the ACT community and improve the quality and delivery of health services.

If your household is selected, trained interviewers will complete the survey with you by phone at a time convenient to you. The survey takes up 20 minutes to complete. Your participation is entirely voluntary. It is important, however, that we speak to as many households as possible to ensure the survey results accurately reflect the views and experiences of the community.

If selected, you will be asked questions about your health and wellbeing.

The information collected will help ACT Health to better understand the specific health needs of the ACT community and improve the quality and delivery of health services.

The survey is used to help ACT Health plan the provision of healthcare services such as hospitals and clinics across the territory and to let them know about current health issues.

All information you provide will be treated in strict confidence. The results will only be used for planning and research purposes. The survey has been approved by the ACT Health Human Research Ethics Committee (HREC). If you have any concerns or complaints about the survey, you may contact the HREC secretariat on 02 6174 7968 or ethics@act.gov.au. For more information on the ACT General Health Survey, please visit www.health.act.gov.au/act-general-health-survey

The survey will take approximately 20 minutes to complete. Arrangements can be made for you to participate at any time that is convenient for you.

The survey is entirely voluntary, but your participation is important for ACT Health to gain an accurate understanding of the health status of ACT residents.

Only randomly-selected households and respondents will be eligible to participate in this survey. This ensures that the sample represents the ACT community.

Any information you provide will be completely confidential and your answers will not be identified as individual responses. Responses are used for research purposes only and are treated in strict confidence. No other agency or department will have access to your details. All information provided is protected by strict Commonwealth and State privacy laws. Please see our Privacy Policy (www.srcentre.com.au/taking-part-in-research/survey-participants/RIPP) for more information.

Your telephone number has been chosen at random from all possible telephone numbers in your area. We find that this is the best way to obtain a representative sample of all ACT residents for our survey. Households with silent numbers are not in the White Pages but it is important that these people are included in the survey.

An Australian company that provides phone numbers for market and social research has supplied us with a list of mobile numbers, verified as belonging to ACT residents. Your name, address and telephone number will not be retained or shared with any other individual, agency or department.

If you have any questions about your participation in the survey or would like to make a time for an interviewer to call you, please call the Social Research Centre on 1800 023 040 (a free call from landlines).