Survey of Recent Migrants to Australia – Follow-up Survey 2017

Client: The Department of Immigration and Border Protection

The Department of Immigration and Border Protection is conducting a follow-up to the 2016 survey. Invited participants completed either an online or paper survey at the end of 2016. This is the second and final survey.

The purpose of this follow-up survey is to better understand recent migrant settlement experiences over the last 12 months. These include changes in your employment situation since the first survey, satisfaction with life in Australia and participation in further education.

The Department has commissioned the Social Research Centre to conduct the interviews. Calls to complete the follow-up survey will come from 0385802152. If you receive a missed call from this number, it is in relation to the survey.

The follow-up survey will be conducted by telephone. You will be contacted on the phone number you provided in the first survey. If your contact details have changed please contact the Social Research Centre on 1800 830 220 or email

You can find more information about the study on the Department’s website.

Thank you in advance for your participation.

Summary of results

Information letter

Frequently Asked Questions

(Please click on the question below to reveal the answer)

The survey will provide up to date information about recently arrived migrants or migrants who have recently been granted a permanent or provisional visa (that is, new visa holders), such as their reason for coming to Australia, their experience of working in Australia, their education in Australia and overseas, and their level of English ability.

The results of the survey will show whether or not current policies meet their objectives. Results will also help the Department understand how well new migrants are settling into Australia and the types of issues new migrants experience. Understanding these factors enables the Australian Government to provide better settlement services for migrants and to improve Australia’s Migration Program.

The Department is surveying new Family and Skill stream migrants who have been granted a permanent residence visa or are on the path to permanent residence after being granted a provisional visa.

Invited participants completed either an online or paper survey at the end of 2016.

Detailed information on the survey can be found on the Department’s website.

Any information you provide in this survey will be treated in the strictest confidence and will be used for statistical and research purposes only. It will not affect any other migration or citizenship applications you have with the Department. No individual person will be identified in any published findings.

Please visit the SRC’s privacy policy and the Department’s privacy policy for further details.

Your personal information is protected by law, including the _Privacy Act_ 1988. Important information about the collection, use and disclosure (to other agencies and third parties, including overseas entities) of your personal information, including sensitive information, is contained in our Privacy Notice (Form 1442i). Copies of the Privacy Notice are available at or at any departmental office. You should ensure that you read and understand the Privacy Notice.

The SRC is an independent social research company with specialist expertise in social, health and government research services. The SRC has been commissioned by the DIBP to conduct the Survey of Recent Migrants to Australia. The SRC has a proven track record of delivering high quality professional surveys for a range of government and not-for-profi t sector organisations including the Department of Education and Training, the Department of Employment and the Australian Institute of Family Studies.

If you have difficulties understanding English, another member of your household can assist you when answering the survey. The SRC also has interviewers who speak a range of other languages.

We would still like you to take part as the follow-up survey does contain some questions we haven’t asked before.

To give you the best opportunity to participate, the survey will be run over several weeks. If you are away for longer than this then it is unlikely that you’ll be able to take part.

For more information, please contact the Social Research Centre via telephone 1800 830 220 or email

Project Files