National survey of Community Satisfaction with Policing

Client: Australia New Zealand Policing Advisory Agency (ANZPAA)

This is an annual survey commissioned by the Australia New Zealand Policing Advisory Agency (ANZPAA) on behalf of all Australian police jurisdictions. It is the only Australian survey to provide nationally comparable data regarding public satisfaction with police and police services and is considered a key indicator of service quality. The annual target for 2016-17 is 27,900 complete interviews, conducted over monthly 2-week survey periods.

A survey conducted in all states and territories of Australia with the main objectives being to measure and report on: community satisfaction with services provided by police; their perceived levels of safety; perceived crime and safety problems in their neighbourhood; and for those with contact with the police over the past 12 months, level of satisfaction with the contact and the outcomes.

Disclaimer: Research we conduct is on behalf of our clients and we are unable to independently release results without their permission.