Customer Experience Survey

Client: Bolton Clarke

Bolton Clarke is conducting the Customer Experience Survey to find out about your experiences of services provided by Bolton Clarke in the last 6 months. Bolton Clarke will use results from this survey to improve the services they provide to you.

Bolton Clarke has commissioned the Social Research Centre to conduct the survey. Calls to complete the survey will come from 0385802153. If you receive a missed call from this number, it is in relation to the survey.

In August 2017, the Royal District Nursing Service (RDNS) and RSL Care changed their name to Bolton Clarke.

The survey is entirely voluntary and will take no more than 15 minutes to complete. This survey will ask questions about your opinions on services received from Bolton Clarke in the last 6 months, as well as questions about your current health and wellbeing. There are no right or wrong answers. All information you provide will be kept confidential and only be used for research purposes.

If you have any questions about the survey, contact the Social Research Centre by calling 1800 023 040

You can contact Bolton Clarke about the survey by calling Pam Smedley on 03 9536 5221

We look forward to your participation to help improve the services provided to you by Bolton Clarke and thank you in advance for your time to complete the survey.

Frequently Asked Questions